Ally Fashion Reviews

I bought 3 products online and paid with Zippay. I picked the order up from the closest physical store to me. All three products were of extremely poor quality and terrible fit. The website indicated that I could return the products in store, but when I returned, apparently I cannot receive a refund as it was paid with Zippay and their store managers cannot manage this type of transaction. I have then filled out two forms to complete the return, paid another $9.95 for the privilege and have had to print 3 lots of documentation. I also had to enter my credit care details to complete the return transaction, no PayPal option was provided. Very complicated online shopping experience...very poor customer service. I now know why I have never purchased anything from this store before.

Terrible service from online store
Deliveries are always late with very little care factor
Some of their sizing is not even close to what it should be

Read one of the reviews below. Ordered a package online and similarly did not arrive, kept blaming the courier who had no evidence that the package arrived at their delivery facility. Definitely only buy in-store, not worth it and have to cop losses yourself with unhelpful customer service.

DONT BUY FROM THEM!! They sent a pair of dirty scissors UNSAFE & UNHYGIENIC! The clothing was poor quality and to return the items it cost me $49 to track from NZ. I wish I could give no stars.

Great fashions, great quality, affordable prices, fast delivery, clothes made to fit, plus sizes as well, highly recommend this shop

Cute clothing, very affordable, however don't expect great quality. Also I have some concerns about material as they don't specify it on the website and when it arrives the tags can say things like 100% cotton etc and I find it very hard to believe. Very plasticy feeling, not necessarily bad!, some tops are very soft and stretchy, but I'm just not convinced that the fabric tags are truthful

I like ally but only buy in store. I placed an order online under their spend $50 get free shipping promotion and it never arrived! They said I need to contact the courier because it’s not their responsibility. Courier said they delivered it (but had no photo proof) so they said it’s not their responsibility. No insurance. Months after emailing them, they finally offered me a mere $20 voucher that could only be redeemed online..? I’m so mad/ sad.

Nice clothes but horrible customer service, walked in yesterday 27/6/20 and was met by a rude blonde lady with a nose piercing, asked her for help getting something down from a high shelf and she refused. Went up to pay and she threw the coat hanger behind her and shoved the clothes info a bag. She then asked me not to eat in the store while touching clothes when in fact I was just carrying it around and had not touched anything only my friend had. Never going back there again and some retail workers need to learn some manners

Absolutely love this store. Always sales, and always impressed with my items!! love, love, love!